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FAQs


In-stock items usually ship within a few days. All items are meticulously printed, hand-packaged, and shipped just for you. A shipping confirmation will be sent to you as soon as your order is fulfilled.


Sorry, we do not have a storefront for local pickup. All items must be shipped. Expedited shipping is offered on most items.


Giclée paper prints are sent in protective tubes or flat, depending on the size of the print. Giclée canvas prints arrive in sturdy, corrugated cardboard boxes. In both cases, they are wrapped in plastic to protect them from chafing and moisture.


We go to great lengths to source only highest quality materials and processes for our artwork and are confident that you’ll be happy with your purchase. However we offer returns under the criteria below (see our full return policy for more information):

Art
If you are unhappy with your art print when it arrives - for any reason - you are welcome to return it. We guarantee your satisfaction with our 30-day, no-questions-asked return policy. Simply return your print within 30 days of your order and, as soon as it arrives, we'll issue a full refund for the entire purchase price. Please note - we do not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality.

Apparel
Any returns or problems that occur because of an error on our part will be handled at our expense. Refunds or exchanges will not be offered due to a wrong size being ordered. Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received.

 


Art prints and apparel items ship separately, as they are custom created by specialists in their respective fields. Sometimes items may need to be restocked before order fulfillment. Generally they arrive within a few days of each other.


To keep your wearable able looking great, we recommend machine washing with cold water, inside-out, on a gentle cycle with mild detergent and similar colors. Use only non-chlorine bleach, and no fabric softeners. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary, just be sure not to iron the art print.


Think about bed sheets: The higher thread count, the finer the thread used to make them. Finer thread makes a stronger, tighter weave with a much softer, more luxurious feel.

Average t-shirts have an 18 to 20 singles thread weight (18/s to 20/s). It’s cheap to make, but the fibers are fuzzy, scraggly, and loose, making rougher fabric that tears more easily and is more prone to shrink. The frizzy fibers don’t hold prints very well and are far more likely to flake compared to fabric with a higher singles thread weight.

Typically 30/s is considered premium for men’s shirts. Premium women’s shirts are usually 30/s to 40/s.


Combing uses fine brushes (or ‘combs’) to remove impurities and short fibers (which are likely to break). The longer, stronger fibers are then spun into yarn.

Ring-spinning means the yarn is manufactured in a refined method that continuously spins, twists, and thins the strands, compacting them into longer, stronger, softer material than conventional means.

Taking these extra steps to eliminate defects and refine the yarn produces and extremely soft, high-quality fabric. It feels lighter but it’s far more durable.


GSM stands for grams per square meter and it’s used to measure the weight of a fabric or art paper. GSM depends on the type (cotton, polyester, wool, etc.) and amount of raw material used to make the end product.


Larger prints are available, but require special handling. Please email us directly at customerservice@nakedgrit.com for larger print options.